Distribution channels in the major cities’ hotels in Lithuania

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Jolita Variakojienė
Irena Achonen

Abstrakt
The objective of this paper was to examine the distribution channel strategies of hotelsin Lithuania’s major cities Vilnius, Kaunas, and Klaipėda and to determine the role differentchannels play in revenue generation and seasonality. The study applied a quantitative researchmethod using an online survey distributed between January and March 2024, collectingresponses from 42 hotels. The findings show that Lithuanian hotels widely apply multi-channeldistribution strategies. Direct bookings account for the largest share of reservations (50.9%),followed by online travel agencies (OTAa) (27.6%) and internet booking engines (12.3%).Booking.com is identified as the most effective OTA by all respondents. Seasonal differences areevident: OTAs and metasearch platforms dominate during the high season, while direct channelsand wholesalers become more important in the low season. The results suggest that althoughdirect channels remain strong, hotels must carefully balance their channel mix to reducedependency risks and optimise revenue performance.

Article Details

Jak cytować
Variakojienė, J., & Achonen, I. (2026). Distribution channels in the major cities’ hotels in Lithuania. Turystyka I Rozwój Regionalny, (25), 115–124. https://doi.org/10.22630/TIRR.2026.25.11
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